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Instrumentation Laboratory ProDx Remote Support Suite

Instrumentation Laboratory has launched the ProDx Remote Support Suite for the continuous monitoring of the company's ACL TOP Hemostasis Testing Systems in hospitals and commercial laboratories. The suite enables remote analzyer diagnostics, rapid and tailored technical support and resolution, IL said. It connects ACL Top Hemostasis Testing Systems in use at customer sites to the ProDx Secure Data Center through a virutal private network, allowing technical support and service specialists to identify potential problems before they happen and perform preventive actions.