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Product Manager – Clinical Diagnostics

LGC SeraCare Life Sciences
Job Location
37 Birch Street
Milford, MA 01752
United States
Job Description

SUMMARY:The Product Manager for LGC SeraCare is responsible for the company’s product lines including ACCURUN® Quality Controls, Performance and Linearity Panels, and Disease State Material. Activities include portfolio and product lifecycle management, product commercialization, and marketing strategy and communications. This position ensures that budgets, timelines and performance objectives are met. ESSENTIAL ELEMENTS:DUTIES AND RESPONSIBILITIES include but are not limited to:

  • Manage complete product lifecycle for product lines, from commercialization through end-of-life.
  • Execute successful product launches while meeting timeline and budget targets.
  • Provide regular sales support, including support of custom opportunities and sales training.
  • Work closely with internal planning and sourcing teams to ensure product availability.
  • Create and maintain product technical documentation and customer-facing communications.
  • Participate in development of both short and long-term product roadmaps.
  • Monitor, evaluate, and report on product line financial metrics.
  • Working with Marketing Communications, develop impactful marketing campaigns and content.
  • Ensure internal stakeholders receive information necessary to meet their goals.

Portfolio Management

  • Manage the performance of the product portfolio throughout the product lifecycle; perform regular product line rationalization to drive profitability and lead new product commercialization initiatives.
  • Based on in-depth knowledge of customer and market needs, define product design requirements.
  • Function as the Core Team Lead for New Product Development interfacing with R&D, Manufacturing, Quality and Sales while maintaining launch timelines.
  • Employ formal and informal market research to identify new product and business opportunities; develop business cases in support of new product proposals.
  • Act as the product line expert and primary contact for both internal and external stakeholder support.

Marketing Strategy and Communications

  • Employ VOC and market research to continuously refine customer personas.
  • Perform regular assessments of competitive landscape to identify portfolio gaps and opportunities.
  • Use customer insights to inform and develop compelling communication strategies.
  • Define and validate a value proposition and messaging framework, informed by best-practice, to promote market development and support sales efforts.
  • Work with Marketing Communications to leverage segmentation strategies for content development and implementation of tactical marketing activities to support current products and new product launches in order to meet financial goals.


  • Promote an environment supportive of teamwork, positive communication, and respect.
  • Build strong relationships with sales, business development, technical and operations teams.


  • Assists with other projects as necessary.


  • Demonstrated ability to navigate quickly across complex strategic, commercial and regulatory terrain and make well-reasoned decisions.
  • Highly effective analytical and financial skills, with a demonstrated ability to prepare business cases and support them with financial justification.
  • Demonstrated ability to manage complex product portfolios and product lifecycles.
  • Highly effective oral and written communication skills, with effective meeting and presentation skills.
  • Demonstrated ability to lead and motivate others, including managing complex projects and directing activities of multidisciplinary teams. 


  • Bachelor’s Degree in Biology or related scientific discipline.
  • 5+ years of product management and marketing experience in the life sciences.
  • Experience directing cross-functional teams in support of highly technical product development.
  • Strong history of successful global product launches.
  • Clinical diagnostic industry experience preferred.


  • The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Requires prolonged sitting and working at a computer monitor.Repetitive motion using a keyboard for long periods of time.May occasionally be required to lift and move material weighing up to 10 lbs.


  • The work environment characteristics are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Agreeable work environment typical of an open office setting with some exposure to noise from office machines.
  • Occasional travel (estimated at up to 25%), including overnight and international, is required.
About Our Organization

LGC Group is a UK-headquartered life sciences measurement and testing business with >$510m of annual revenue and >2,500 employees globally. The recent acquisition of SeraCare Life Sciences in November 2018 has supported the creation of a Clinical Diagnostics Business Unit (CDx BU) within our Standards division. Together with our existing capabilities from the Maine Standards Company acquisition in November 2015, LGC is a leading in vitro diagnostic (IVD) manufacturer of clinical diagnostic quality solutions to the extended life science industry.

Our 200+ employees operate FDA-registered and ISO 13485-accredited facilities in Maine, Massachusetts and Maryland and support diagnostic professionals in laboratories across the globe. We partner with IVD developers, pharmaceutical, CRO and academic institutions to share our expertise and resources in clinical chemistry, immunochemistry, serology, molecular diagnostics and clinical genomics. We are committed to improving patient healthcare by offering products and services that support accurate and reliable diagnostic results.