NEW YORK — While clinical labs' use of machine learning and artificial intelligence is perhaps most prominently associated with areas like pathology and microbiology testing, these tools are also seeing uptake for lab management applications like specimen routing and billing support.
These kinds of logistical applications have proved particularly relevant during the COVID-19 pandemic, helping laboratories handle dramatic increases in testing demand, but investments in this technology has at some labs long pre-dated SARS-CoV-2.